Lifetime Guarantee
Lifetime Guarantee
Designed with you in mind
A Lifetime of Care with Wongs
We are proud to say we're one of the few jewellers to offer you exclusive perks when you shop with us. It's our little way to thank you for choosing us.
Whats included
Putting our customers first since 1979.
Putting our customers first since 1979.
Complimentary Ring Sizing
We know finding the perfect ring size can be tricky. That's why every ring you buy from Wongs comes with complimentary resizing. We also resize jewellery from other makers for a modest fee. Please note that resizing is subject to workshop availability and may require an appointment, turnaround timescales will be shared on the day.
Free Cleans for Life
Your jewellery should sparkle, that's what it's made to do! To help keep it shining, we are proud to offer free professional ultrasonic and steam cleaning on all jewellery purchased at Wongs Manchester & Wongs Liverpool.
Complimentary Ring Polishing
We get it... You never want to take off your gorgeous ring. But if it’s lost a bit of its original sparkle, we’re here to help. We offer free deep cleaning and polishing on all engagement and wedding rings, as often as you need. No limits, no fuss - just a little extra care for something you love.
Annual Check Ups
If you love wearing your jewellery every day like we do, it can start to wear down without you even noticing. Delicate parts, like the claws holding your diamond, might loosen over time and put your stone at risk. That’s why we recommend booking an annual check up - we’ll make sure everything’s safe, secure, and looking like new again! Visit us in Wongs Manchester or Wongs Liverpool for regular maintenance.
Unmatched Guarantees
We stand behind the quality of our jewellery, that's why we're proud to offer;
- Lifetime guarantee on bespoke special orders (e.g. engagement and wedding rings)
- 10-year guarantee on remodelled jewellery
- 2-year guarantee on silver items
- 12-month guarantee on repairs
Find out more in section 11 of our Terms of Service.