Lifetime Guarantee
Lifetime Guarantee
Designed with you in mind
A Lifetime of Care with Wongs
We are proud to say we're one of the few jewellers to offer you exclusive perks when you shop with us. It's our little way to thank you for choosing us.
Whats included
Putting our customers first since 1979.
Putting our customers first since 1979.
Complimentary Ring Sizing
We understand that getting the ring size just right - whether it’s for yourself or someone special - isn’t always easy. That’s why we offer a complimentary resize with every new ring purchase from Wongs. We also size non-Wongs pieces for a small fee.
Free Cleans for Life
Your jewellery should sparkle, that's what it's made to do! To help keep it shining, we are proud to offer free professional ultrasonic and steam cleaning on all jewellery purchased at Wongs.
Complimentary Ring Polishing
We get it... You never want to take off your gorgeous ring. But if it’s lost a bit of its original sparkle, we’re here to help. We offer free deep cleaning and polishing on all engagement and wedding rings, as often as you need. No limits, no fuss - just a little extra care for something you love.
Annual Check Ups
If you love wearing your jewellery every day like we do, it can start to wear down without you even noticing. Delicate parts, like the claws holding your diamond, might loosen over time and put your stone at risk. That’s why we recommend booking an annual check up - we’ll make sure everything’s safe, secure, and looking like new again!
Unmatched Guarantees
We stand behind the quality of our jewellery, that's why we're proud to offer;
- Lifetime guarantee on bespoke special orders (e.g. engagement and wedding rings)
- 10-year guarantee on remodelled jewellery
- 2-year guarantee on silver items
- 12-month guarantee on repairs
Find out more in section 11 of our Terms of Service.