5 Reasons to Shop at Wongs!
When it comes to buying something as meaningful as an engagement ring or wedding band, we know the experience has to be just right. At Wongs Jewellers, we’re proud to be an award-winning, family-run business with decades of experience - and we believe we offer something truly special. Here are five honest reasons to choose us over a big chain or lesser-known jeweller.
1. We’re Award-Winning Craftspeople
Craftsmanship is at the heart of everything we do. We have our very own award-winning on-site workshop where our team of incredibly skilled goldsmiths - with over 120 years of combined experience - work their magic every day. Our founder, Brian Wong, has been at the bench for over 50 years and still personally crafts many of our bespoke pieces. We don’t just sell jewellery - we make it, by hand, with care, right here in our store. This level of attention to detail and quality is something you just won’t find with mass-produced designs from high street chains.
2. We Specialise in Bespoke Design
We love nothing more than bringing your ideas to life. Whether you're after a completely unique engagement ring or a wedding band that’s truly personal, we’ll help you design a piece from scratch that’s made just for you. You can choose your diamond, your metal, your setting - and we’ll guide you every step of the way. Big chains often offer limited customisation, but with us, you’re in control. We’re here to listen, advise, and create something that tells your story in a way no off-the-shelf piece ever could.
3. We’re a Trusted Family Business
We’ve been proudly independent and family-run since 1979 - and when you shop with us, you’re supporting more than just a business. You’re supporting generations of craftsmanship, local jobs, and a team that genuinely cares. Unlike big chains driven by head offices and shareholders, we’re here every day, working with our hands, serving our community, and standing behind every piece we create. Our reputation has been built through word of mouth, trust, and decades of happy customers. When you choose us, you’re not just buying a beautiful piece of jewellery - you’re investing in real people who are passionate about what they do and who go above and beyond for every client.
4. We Offer Personal, One-to-One Service
We believe that buying jewellery should be a joy - never a chore. That’s why we offer relaxed, private consultations where we can get to know you and understand exactly what you're looking for. There’s no hard sell here - just honest advice, warm service, and a genuine passion for helping you find (or create) the perfect piece. We take the time to make your visit memorable, because we care about your experience just as much as the jewellery itself.
5. We Look After You for Life
When you buy from us, you’re not just getting a beautiful piece of jewellery - you’re getting our promise to look after it for life. Every bespoke piece we create comes with a lifetime guarantee. Whether that's an engagement ring, wedding ring or a custom pendant. These pieces include our complimentary lifelong cleaning and we also offer a free first sizing for all new engagement rings, so your jewellery always feels as perfect as the day you first wore it. It’s all part of our commitment to giving you total peace of mind - and making sure your jewellery is loved and cared for long into the future.
