The Bespoke Journey

With over 45 years of expertise and an award-winning in-house team, Wongs is dedicated to bringing your vision to life. Our bespoke jewellery is designed entirely around you - from metals and stones to settings and engravings. Whether it’s a custom engagement ring, a re imagined heirloom or a one-of-a-kind gift, our experts will guide you every step of the way. Here's what to expect on your bespoke journey with us.

Step 1 - consultation

Bringing Your Vision to Life

Your journey starts with a one-to-one consultation in our showroom. This is where we get to know you, your style, and your story and present you with a rough quote. You might come to us with a clear vision, or perhaps you need inspiration - we’re here to help either way.

Step 2 - The Design

Turning Ideas into Reality

Our expert designers will translate your vision into detailed sketches and, if required, realistic 3D CAD renders. This allows you to see exactly how your piece will look before it’s made. If we've sourced gems or diamonds for you, we'll look at them together to select the best option.

Step 3 - Production

Crafting Your Masterpiece

Once you’ve approved the final design, chosen your stones agreed to your personalised quote, our master jewellers get to work, using traditional craftsmanship alongside modern technology to bring your piece to life. We'll keep you updated along the way!

Step 4 - Collection

The Big Reveal

Now for the most exciting part - your brand new bespoke jewellery is ready! We’ll invite you back to our showroom for a personal unveiling, where you can try on your new piece and admire every detail.

Step 5 - Aftercare

A Lifetime of Beauty

Your bespoke journey doesn’t end at collection - we’re here to help you care for your jewellery for years to come. Visit us for complimentary cleaning and inspections and not to forget - our bespoke creations come with a lifetime guarantee.