Finance Declined

My Finance has declined - What are my options now?

We're sorry that your finance hasn't been accepted at this stage.

Unfortunately, we are not provided with the reason why your application has been declined.  Only the finance provider, V12 Finance, can provide this information. Possible reasons can include -

- You do not meet the eligibility criteria

- Adverse credit history or low credit score

- You are considered to be over-committed

- Your existing account performance with other lenders

Please note, that spelling errors or incorrect address details input into the application can lead to a declined decision so please check your application carefully for any errors or omissions. 

If your application is declined and you wish to appeal the decision made by V12 Finance, you can call them directly on 02920 468 900 or email them at underwriting@v12finance.com. Customer Service is open Monday to Friday 9am-5pm.

Alternatively, you can pay by credit or debit card, bank transfer or PayPal. 

If you need any support from the Wongs Team, please call us on 0151 236 1552 or email our friendly team on info@wongsjewellers.co.uk - We're always happy to help!

Thanks again for choosing to shop local and independent - it means so much to us an independent family business.

Love,

Team Wongs x

Testimonials

★★★★★

Daisy was wonderful and Wongs is a special experience. Every step from the welcome to our rings being started on the design process... Everything so far is fabulous. We even got a tour of the workshop. Absolutely fantastic company

Miss K
★★★★★

Once again a great experience at Wongs, Shauna was amazing, went above and beyond and we both highly recommend her as a go to person for your bridal experience.

Karla K
★★★★★

We recently booked an appointment with Charlie on our 10th wedding anniversary to look at eternity rings . Charlie is so personable and made our special day extra special. We chose a stunning ring and had our wedding and engagement rings cleaned. We were even given a tour of the workshop which was really interesting.

Tricia L
★★★★★

Highly recommend Wongs
Friendly staff and very approachable. They took the time to go through all the options available to us. No delays with the service and communication via text was excellent .
Will definitely be using Wongs in the future

Tracey B
★★★★★

My husband first got my engagement ring at Wongs. Zara
was so engaging and knowledgeable that we even got both wedding bands
here. Wongs definitely knows how to accommodate and made us feel
special. Would highly recommend you go check Wongs out!

Autumn R

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